Dan knew for sure that one of his team members was a future senior leader. He first got to know her by talking to her about the range of her experience, both personally and professionally. Over time he discovered that she could be counted on to deliver on what she promised. He could see that … Read more
When Paul weeded out some non-performers in his organisation, his team breathed a collective sigh of relief. He had exhausted the carrot tactics of encouragement and positive feedback but had deferred the stick approach, thinking that his team may react badly. On the contrary, once he acted decisively, they were upbeat and told him that … Read more
A few months into a new job and Kevin was already asking himself how he would know when it was time to leave. It was a question that had come up often in his earlier career. He had moved jobs every year or two, so that he did not get stuck in one job for … Read more
Game-changing leaders know that to achieve their objective, each stakeholder needs a thoughtful and targeted approach. That implies the intimacy of a conversational style of communication where ideas are exchanged rather than the traditional command/control approach of broadcasting messages.