Heather decided it was time to stop mucking around. She had been passed over for professional development and promotion and felt that people did not appreciate her work. She looked into why that was happening; that led to her clarifying her key strength for herself. She had a great ability to connect with people, listen to their concerns and build understanding. It came so easy to her that she underrated her value. Like most of us, if it is second nature to us, we are inclined to think, what’s the big deal.… Read more
The business was going backwards. Linda knew that they needed a new vision and strategy or they would not survive. She initially spent time listening to teams at all levels in the company, understanding their appetite for change. She outlined her view of the future if nothing changed. People began to see the case for a new vision and strategy. Linda and the leadership team created a bold new future for their organisation.
However, that was not the end of it.… Read more
As a leader you set the tone for the way people around you behave. They are modelling your cues far more than you think. Leaders exemplify the culture they want to create; the way we do things around here.
Dianne set the tone of valuing her team members. She took an interest in everyone on her team, not just her leadership group. She held regular skip-level meetings where she found out what was important to people, heard their concerns and took on board their suggestions and feedback.… Read more
Graeme was spending all his time on other people’s agendas. His diary was packed with back to back meetings, his emails were out of control, budget forecasts and project reports were relentless and of course staff issues were constantly distracting him. He had no time to think about tomorrow’s agenda, to ponder the strategic issues they faced, reflect on his own leadership or schedule conversations with key influencers in the business. He was ready for a breakthrough in his personal time availability and control of his day.… Read more
Dan knew for sure that one of his team members was a future senior leader. He first got to know her by talking to her about the range of her experience, both personally and professionally. Over time he discovered that she could be counted on to deliver on what she promised. He could see that she had a commitment to make a big difference. He also noticed a warning label, that she did not see, that she ‘may contain traces of perfectionism.… Read more