Whenever Matt did a great job achieving his targets, his boss thanked him and added a but. “Well done, BUT keep it up next quarter, we are not out of the woods yet,” he would say. Everything after the ‘but’ drowned his appreciation for the excellent work Matt had done. His boss was old school. … Read more
Gary always said thank you when his team members delivered something they had promised him. Whether it was a simple report or a complex recommendation, it did not matter. He always expressed his heartfelt appreciation and made sure they did not just brush it off. People went away, glowing from his acknowledgment. Of course, they … Read more
Gary was someone who would regularly make a point of saying thank you. He showed his appreciation, not just for the task you completed, but also for how you went about it.
Leaders are only as effective as the team they have around them. Perhaps appreciation plays a bigger part in retaining people than we realise.