How to discover how other people view the world

I recently had the privilege of speaking to a group of six- and seven-year old’s in my granddaughter’s grade 1 class. The topic was what it was like when I was growing up. One bit of trivia I relayed to them was that doonas had not been invented when I was a kid. I asked … Read more

Are you practising the art of inclusive conversation?

How often have you sat through a change program briefing session and thought that the key messages are not addressing the fundamental concerns of the audience? While most progressive organisations are committed to improving communication, that often translates into more talking and less listening. A more inclusive style of communication is needed if you are … Read more

How would you like to be remembered?

Researchers from the Harvard Business School found that one of the things that contributes to people being successful and happy over the long term is leaving a legacy. In my father’s case his legacy is the example he gave us of his unlimited compassion for others. How would you like to be remembered?