I recently had the privilege of speaking to a group of six- and seven-year old’s in my granddaughter’s grade 1 class. The topic was what it was like when I was growing up. One bit of trivia I relayed to them was that doonas had not been invented when I was a kid. I asked them how they thought we kept warm? Their answers were surprising. “Did you light a fire?” one student asked. “Did you use animal skins?” said another.… Read more
How often have you sat through a change program briefing session and thought that the key messages are not addressing the fundamental concerns of the audience? While most progressive organisations are committed to improving communication, that often translates into more talking and less listening. A more inclusive style of communication is needed if you are to accomplish your vision to change the game.
When Dan was appointed to his new role, he did not want to fall into the trap of simply broadcasting his vision.… Read more
When my 93 year old dad passed away a couple of weeks ago, I came across this helpful question, “When thinking about the life of the person that you’ve lost to death, what — of themselves — have they given you to help you move through the rest of your life?” In my father’s case, one of the many things that he gave us was his great compassion and genuine interest in others. I have written before about his uncanny ability to listen to others and turn people around.… Read more