Annette’s boss gave her the feedback he wanted to see her playing a more strategic role, helping future proof the business. He could count her on as a safe pair of hands in day-to-day operational matters, but not on strategic issues because she was too busy fighting fires. A nagging sense of not fulfilling her … Read more
Gary was someone who would regularly make a point of saying thank you. He showed his appreciation, not just for the task you completed, but also for how you went about it.
Leaders are only as effective as the team they have around them. Perhaps appreciation plays a bigger part in retaining people than we realise.