As a leader you set the tone for the way people around you behave. They are modelling your cues far more than you think. Leaders exemplify the culture they want to create; the way we do things around here.
Dianne set the tone of valuing her team members. She took an interest in everyone on her team, not just her leadership group. She held regular skip-level meetings where she found out what was important to people, heard their concerns and took on board their suggestions and feedback.… Read more