Brian Donovan Grace had an amazing capacity for analytical thinking, but she was using her superpower to overthink the simplest of problems. She worried about getting the right answer to any issue, believing a mistake could cost her job. Worrying about finding a perfect solution made her anxious most of the time. Her tendency for analysis paralysis … Read more
The conversation Ray had with a senior leader at a pre-COVID event captivated him. He said the executive asked him about his business objectives, his role, and the challenges he faced. He listened intently to the responses and although he did not offer any advice or suggestions, his comments showed he could relate to everything … Read more
It has delighted me to hear from several people over the last few weeks checking in with me to see how I am going with the latest lockdown. Fi Slaven’s message is one of my favourites. She lets me know, “I’m here if you need me.” It is a phrase she borrowed from netball. When … Read more
There were bushfires approaching in three directions around our property in the Dandenong ranges near Melbourne on Ash Wednesday in 1983. My daughter had just been born the day before and I was at home with my two-year-old son. The authorities were preparing people to be ready to evacuate if the fires came any closer. … Read more
Paul weeded out some non-performers in his organisation, and his team breathed a collective sigh of relief. He had exhausted the carrot tactics of encouragement and positive feedback and deferred the stick approach, thinking his team may not approve. But once he acted, they were upbeat and told him it was about time. What Paul … Read more