Are you dealing with the non-performers?

When Paul weeded out some non-performers in his organisation, his team breathed a collective sigh of relief. He had exhausted the carrot tactics of encouragement and positive feedback but had deferred the stick approach, thinking that his team may react badly. On the contrary, once he acted decisively, they were upbeat and told him that it was about time. What Paul had not realised was that there was a rising tide of discontent amongst his team members.… Read more