Dianne was in danger of burning out. When she was not doing reports on her group’s performance or sitting in meetings, she was talking on the phone and checking emails. Her former colleagues were more guarded since she became their boss. She felt unsupported and isolated. She was not sleeping well and her health was suffering.
Her breakthrough came when she realised that she did not need to have all the answers. That was something that had bugged her since her early days as a technical expert.… Read more