It’s all people and it’s all relationships

Photo by Annie Spratt on Unsplash

“The problem is with Accounts,” I said. It was early in my career and I was telling my boss why our purchasing proposal was stalled. I was worked up about how ‘Accounts’ were making our life difficult. He asked me a couple of times who the problem was with, but I was not listening. Finally, in exasperation he asked, “But who? What is their name?” “Oh, it’s Bill,” I responded. “Right, let’s think about Bill and what he wants,” my boss said.Read more