Customer experience is a well understood concept. But what about the internal customer experience? How would your internal clients, key stakeholders and team members rate their experience of working with you?
Game-changing leaders have a growth mindset. They are able to capture opportunities, even when faced with adversity.
A foundation stone for game-changing leaders is to reinvent our inherent strength. Making specific requests of others is the practice that turns that concept into reality.
Game-changing leaders seek to close the gap between honouring our own commitments and what we expect of those around us.
Leaders who create an inspiring context are more likely to change the game.