Greg faced a dilemma in his new CIO role. The business had appointed him because of the value he could provide to the business strategy. But frequent IT network outages completely derailed his initial conversations with senior executives. Business unit clients refused to talk strategy with him because, in their view, his team couldn’t even … Read more
I drove my car to the appointed meeting place early one morning recently to meet my bike riding buddies, only to discover I forgot my bike shoes. You know, the special shoes with the cleats. I couldn’t ride without them. It was frustrating and embarrassing. But it had an even bigger impact on my fellow … Read more
My good friend and boss of many years, Harry Wragge, passed away recently. I want to pay tribute to his leadership and the way he influenced not only my career, but countless others who worked with him. His major contributions to Australian telecommunications have been extensively documented elsewhere. I want to focus on his leadership and … Read more
Scuba divers learn not to ascend too fast without properly decompressing or they will experience a condition known as the bends. As divers go further down, the pressure on their lungs increases. They decompress by coming up to the surface slowly so their body can adjust. Otherwise, the bends can cause severe pain, organ damage, or … Read more
Andre wished he could be like a leader he worked with in the early part of his career. This was a charismatic leader he admired who could inspire and motivate people around him. He gave rousing presentations and knew how to work the room. Andre noticed people would walk over hot coals for this leader. … Read more