Lack of appreciation is a major factor in people leaving

Whenever Matt did a great job achieving his targets, his boss thanked him and added a but. “Well done, BUT keep it up next quarter, we are not out of the woods yet,” he would say. Everything after the ‘but’ drowned his appreciation for the excellent work Matt had done. His boss was old school. … Read more

Employers struggle to understand why people are quitting

Gary always said thank you when his team members delivered something they had promised him. Whether it was a simple report or a complex recommendation, it did not matter. He always expressed his heartfelt appreciation and made sure they did not just brush it off. People went away, glowing from his acknowledgment. Of course, they … Read more